Dear Valued Customer,
We are thrilled to announce significant enhancements to PoolTrac, designed to streamline your operations and enhance service delivery. Starting May 1st, 2024, you can look forward to enjoying these new features:
- QuickBooks Online Integration: Simplify your accounting processes.
- Unlimited Customers & Users: Expand your business without extra fees.
- Google Route Optimization: Reduce travel time and costs.
- Client App & Web Portal: Improve client communications.
- QR Code Check-In at Locations: Speed up and simplify site visits.
- 10 Photos per Service Stop: Better documentation and client trust.
- Spanish Translation on the Apps: Serve a broader client base.
- Improved Equipment Lists: Allow further customization and storage of video links.
- Custom Log Record: Only show what you want your Techs to see, improving the speed of records.
Rationale for the New Pricing Structure
To support these advancements and continue improving our services, PoolTrac will implement a new pricing structure effective July 1st, 2024. This change is essential to ensure we can maintain and expand these enhancements, providing you with top-notch tools and features to grow your business efficiently.
New Pricing Structure Details
- $1.00 per Location Serviced: Whether you visit a location once or 30 times a month, the fee is just $1.00 per location each month.
- No Service, No Charge: Locations not visited in a month won’t incur any charges.
- Minimum Monthly Fee: A minimum of $30.00 to ensure all our clients benefit from our ongoing enhancements and support.
Examples of the New Pricing
To provide clarity, here are some examples of how the new pricing would work for different customer scenarios:
- Visiting 100 Unique Pools in a Month:
- Your bill would be $100 for the month.
- Example: If you service 100 different pools, you pay $1 per pool, totaling $100.
- Visiting Less than 30 Unique Pools in a Month:
- Your bill would be the monthly minimum of $30.
- Example: If you service 25 different pools, the cost would be $25, but you will pay the minimum fee of $30.
- Visiting the Same Pool Multiple Times:
- The cost remains $1 per unique pool per month.
- Example: If you visit the same pool 1000 times in a month, you still only pay $1 for that pool.
Addressing Client Concerns
We understand that for some of our clients, the new pricing structure may result in higher bills. Here are a few reasons why this change is necessary and ultimately beneficial for your business:
- Enhanced Features and Services: The new pricing structure allows us to continuously improve and add valuable features such as QuickBooks integration, route optimization, and enhanced client communication tools.
- Scalability and Flexibility: With unlimited customers and users, you can grow your business without worrying about additional costs for expanding your client base or team.
- Operational Efficiency: Features like Google Route Optimization and QR Code Check-In at locations help reduce operational costs and improve efficiency, saving you time and money in the long run.
- Better Documentation and Client Trust: Enhanced documentation features, like 10 photos per service stop, allow you to build better trust with your clients by providing transparent and detailed service records.
- Broader Client Reach: Spanish translation on the apps allows you to serve a more diverse client base, expanding your business opportunities.
- Live Estimator for your Account: You can view your current Estimated bill by following the steps below.
https://scribehow.com/shared/Determine_your_currently_Monthly_Estimated_Bill__q578lUuySA-t5UdnArMr4w
We believe that these enhancements will significantly benefit your business and help you provide superior service to your clients. Your investment in PoolTrac not only grows your business capabilities but also ensures we can continually add value to your service offerings.
We appreciate your business and are here to help with any questions or feedback you might have regarding these changes. Thank you for your continued trust and partnership. If you have any further questions or concerns, please feel free to contact us at billing@pooltrac.com or by phone at 1-855-854-6776.
Sincerely, The PoolTrac Team
Justin and John